Infotech Philippines

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Sunday, January 8, 2006

APC Offers Free Courses with Launch of Data Center University

American Power Conversion (Nasdaq: APCC) (APC), a global provider of end-to-end infrastructure availability solutions, has launched Data Center University, an online educational institution for IT professionals, engineers and people involved in building or operating server rooms and data centers.

Data Center University by APC includes both classroom and Web-based courses.  The initial launch offers 14 foundational courses and six advanced courses in the subject areas of data center design, build and operations.  Courses are available online at www.datacenteruniversity.com.

All courses, which are vendor neutral and do not promote APC products, focus on the critical technologies and best practices that are relevant to leading-edge, scaleable, modular data center infrastructure.  Actual data center executives with decades of combined experience participated in the development of the courses.  Individuals can complete most of the online, on-demand courses in less than one hour.  Data Center University is an educational partner of IEEE.

Data Center University gives IT professionals an unprecedented opportunity to broaden knowledge on a wide variety of topics related to data center design and management, including the latest high density applications that are creating challenging design issues for enterprises. Other popular courses include Fundamentals of Cooling, Fundamentals of Power, and Fundamentals of Physical Security.  From now until March 31, 2006, Data Center University will offer all online courses at no charge.

Beginning April 1st, each online course will cost $79. Web-based education is self-paced and available on-demand via the Customer Education Web site at www.datacenteruniversity.com.  Beginning in the third quarter of 2006, Data Center University will offer live classroom instruction in various locations.  The Web site will list future classroom schedules.  Data Center University also will offer certification paths beginning in the second quarter of 2006.

»10:17 PM    »Write comment    

Posted by: janette
Wednesday, December 28, 2005

PNB SIGNS IBM TO MANAGE ITS HELPDESK AND IT EQUIPMENT MAINTENANCE

PNB_IBM_Helpdesk.JPG

The Philippine National Bank (PNB) and IBM have signed an IT services agreement under which IBM will run PNB’s IT Helpdesk operations as well as manage and maintain the bank’s desktop, laptop and printer equipment. As part of this agreement, IBM is committed to enhance PNB's customer experience as well as to deliver improved service flexibility and cost efficiencies to enable PNB to achieve a higher level of business agility and growth. The agreement is part of PNB’s transformation strategy to focus on its core business and aggressively grow marketshare and profitability.

The helpdesk and IT equipment maintenance services agreement will cover software and hardware equipment support over a three-year period. Additionally IBM will supply PNB’s annual desktop requirement of 700 to 800 desktop systems for 2006. This is on top of the 1,072 desktop systems being delivered by IBM as part of PNB's upgrade of the Branch Teller System.

Although this is indeed a good news, I still have to see PNB embrace electronic banking. I have been a depositor of the bank since 1999 and have not seen any concrete moves in such area. I remembered signing up at the branch for their telephone and SMS banking but it never got processed, and thus, not able to use it.

I certainly hope that PNB will shape up and catch up with what the the leading banks are doing. They are the premiere bank that dominates the OFW and diaspora remittance in-flow in the country. Upgrading their services, offering the latest tools, is something that they should have the self-initiated leadership to do as well. Their lack of progress in this area does not give a good impression on how forward looking they are and putting it into action. There's a difference on being conservative and just being too damn slow in making progress.

»9:53 AM    »Write comment    

Posted by: janette
Modified on December 28, 2005 at 10:04 AM
Monday, October 31, 2005

Bright future for telephony

Internet telephony with VoIP (Voice over Internet Protocol) hasn't yet reached critical mass, but it's poised to. VoIP promises huge cost savings, but its ability to move data, images, and voice traffic over the same connection will undoubtedly cement its place in the future of telecommunications.  That's why so many IT administrators and developers are exploring VoIP-based private telephone switching systems within the enterprise. The efficiency that network users can reach with it is almost mind-boggling. And cheap, if the system is built with open source software PBX like Asterisk.

There are commercial VoIP options out there, but many are expensive systems that run old, complicated code on obsolete hardware. Asterisk runs on Linux and can interoperate with almost all standards-based telephony equipment. Asterisk embraces the concept of standards-compliance, but also gives users the freedom to choose how to implement their systems.

With Asterisk, users are no longer dependent on expensive and inflexible systems that are tuned to the vendor's needs, rather than the end user's. Asterisk's flexibility comes at a price, however: it's not a simple system to learn, and the documentation has hitherto been lacking. Linux pros need to learn a bit about telephony; telecom pros need to learn a bit about Linux.

With "Asterisk: The Future of Telephony (O'Reilly)," the future is no longer unmapped. The book, written by Jim Van Meggelen, Jared Smith (blog), Leif Madsen, will help readers to truly understand the core concepts of Asterisk. This new book offers a complete roadmap for installing, configuring, and integrating Asterisk with existing phone systems. It walks readers through a basic dial plan step by step, and gives them enough working knowledge to set up a simple but complete system. The book outlines all the options, and shows how to set up voicemail services, call conferencing, interactive voice response, call waiting, caller ID, and more. Readers will also learn how Asterisk merges voice and data traffic seamlessly across disparate networks. And they won't need additional hardware: for interconnection with digital and analog telephone equipment, Asterisk supports a number of hardware devices.

The future of telephony is bright--and with "Asterisk: The Future of Telephony," you can be ready for it.

»6:26 PM    »Write comment    

Posted by: janette
Saturday, September 17, 2005

Kudos to ManilaCon 2005

Kudos to Information Systems Security Society of the Philippines for their successful ManilaCon event. My sincerest thanks to Jun Malacaman for inviting me to participate in this conference. I really learned a lot.

On its 4th year, ManilaCon attained the stature of being the country's premiere Internet Security event. I hope that in their future activities, they will be able to integrate demonstration of commitment initiatives. I'm certain that with the revenue that they were able to generate from the conference, year after year, they will be capable soon of donating equipment to law enforcement agencies or sponsor them to trainings abroad.

That, I believe, will give their event greater social relevance and commitment to a community whom they have helped increased awareness in the area of security.

»9:24 AM    »Write comment    

Posted by: janette
Friday, September 9, 2005

Avaya Announces Global Availability of First Enterprise Fixed Mobile Convergence Applications Jointly Developed with Nokia

Avaya, a prominent vendor in business communications applications, systems and services,  recently announced the global availability of the first phase of its enterprise fixed mobile convergence  (FMC) applications, jointly developed with Nokia, for Series 60 platform devices.  These downloadable applications transform Series 60 platform mobile devices into virtual desktop phones by enabling mobile workers to access the features and functions of their Avaya Communication Manager office desk phone through an easy-to-use onscreen interface. 

This is the first tangible result of a strategic collaboration between Avaya and Nokia to deliver enterprise FMC solutions, announced earlier this year, and delivers on their promise to enable mobile workers to productively manage their voice communications with clients and colleagues while reducing enterprise telephony costs.   The Series 60 Platform is a widely adopted smartphone platform, with millions of devices already in use.

Avaya Mobile for Series 60 platform devices extends the reach of enterprise IP telephony by integrating the ubiquity of mobile communications with the reliability and features of enterprise telephony services. The application enhances accessibility of mobile workers with a feature that enables workers to be reached at a single business phone number that rings the desk phone and mobile phone simultaneously, enabling people to be  easily reached and productive regardless of their work location.

The applications integrate mobile phones into an enterprise’s business operations, providing centralized intelligence and control of policies between enterprise fixed and mobile voice communications.  For example, through the one business number feature, calls made or received on both the desktop phone and the mobile phone can now be recorded or accounted for, which supports compliance with federal regulations, an issue of particular interest to financial services companies and institutions.

With the application, workers can receive calls either on their desktop or on their mobile phone, switching between them transparently as needed.  Calls made from a mobile phone appear as if they came from the desktop phone.  The intuitive user interface of the mobile phone provides easy access to business telephony features such as abbreviated extension dialing, multi-party conferencing, call transfer, voicemail forwarding, group call features, and call forward to coverage for executive support. Mobile workers also have the flexibility to turn off the business profile as needed while remaining accessible for personal calls, enabling them to separate their business and personal communications on their mobile phones.

Avaya Mobile for the Series 60 platform is available globally through Avaya’s direct sales force and authorized Avaya BusinessPartners. Avaya Mobile for the Series 60 platform is currently supported on the following Nokia Mobile Devices:  Nokia 3230, 6600, 7610, 6620, 6260, 6630, 6680, 6681, 6682.

»11:37 AM    »4 comments (0 )    

Posted by: janette
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